Shipping policy

At Emka Atelier, we aim to deliver your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.

Processing Time

  • Orders are processed within 1–3 business days.

  • Once your order has been shipped, you will receive a confirmation email including your tracking information.

Delivery Time

  • The average delivery time is 3–7 business days, depending on your location.

  • Please note that delivery times are estimates and may vary due to external factors such as:

    • High demand periods

    • Customs processing

    • Carrier delays

Shipping Method & Origin

  • All orders are shipped directly from our international suppliers.

  • Because of this, shipments may originate from overseas locations.

  • Depending on your country, customs duties or import taxes may apply. These charges are the responsibility of the customer.

Shipping Costs

  • Shipping costs are calculated at checkout.

  • Costs may vary depending on:

    • Destination

    • Package weight

    • Selected shipping method

Responsibility for Shipment

  • If tracking information confirms that a package has been delivered, responsibility transfers to the customer.

  • Customers are responsible for providing a correct and complete shipping address.

  • Any address errors must be reported within 24 hours after placing the order.

Contact

For any questions regarding shipping or delivery, please contact us at:

Email: info@emka-atelier.com