Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Emka Atelier. You can contact us at info@emka-atelier.com.

1. Applicability

By placing an order on our website, you agree to these Terms & Conditions. These terms apply to all offers, orders, and agreements made through our online store.

2. Product Information

We make every effort to display our products as accurately as possible and provide up-to-date information. However, slight variations, typographical errors, or inaccuracies may occur. Emka Atelier cannot be held liable for such minor discrepancies.

3. Ordering & Payment

  • Orders are processed only after full payment has been received.

  • Available payment methods may vary depending on your location.

  • Customers are responsible for selecting and confirming a valid payment method available in their region.

4. Processing & Delivery

  • Processing Time: 1–3 business days

  • Shipping Time: 3–7 business days (depending on destination)

  • Orders are shipped directly from our international suppliers.

Please note that delivery times are estimates and may be affected by external factors such as customs clearance, carrier delays, or peak seasons.

5. Returns & Cancellations

For detailed information regarding returns and cancellations, please refer to our Return Policy.

6. Liability

  • We are not responsible for loss or damage of packages once the tracking information confirms that the order has been delivered to the provided address.

  • Customers are responsible for ensuring that their shipping details are correct at the time of purchase.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, and designs, is the property of Emka Atelier and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have any complaints or concerns, you may submit them via email at info@emka-atelier.com.

We aim to respond to all inquiries within 2 business days.